We are dedicated to providing students and their families with program information, charges, and inclusions in a clear, comprehensive manner. NETC sends invoices directly to families and answers their questions professionally and efficiently, by phone or online. If you, the teacher, prefer bills to go through you, we can accommodate your preference.

All participants are covered by ACE American Insurance Company and Worldwide Assist, an international network that provides repatriation, medical referral, medical translation, medical monitoring, and much more. NETC also offers additional insurance options, including full refunds for cancellations. Explore all of your options in our Student Enrollment Guide or click here for details>>>.

Your NETC Tour Director is supported 24/7 by managers in each country, should any issues arise. A sophisticated network provides instant access to data and connects them to our offices in Europe and the US where NETC staff is available around the clock to deal with all emergencies.